Privacy Policy

KenovaLabs is committed to protecting the privacy, confidentiality, and integrity of personal data entrusted to us, in strict compliance with Rwandan Law N° 058/2021 and international privacy benchmarks.

Effective Date: October 2026•Framework: Law N° 058/2021 (Rwanda)•Controller: KenovaLabs

Compliance with Rwanda Law N° 058/2021 Relating to Personal Data Protection and PrivacyThis Privacy Policy explains how KenovaLabs collects, processes, stores, and protects personal data gathered through our digital platforms, project inquiries, and client engagements. All processing adheres to the principles of lawfulness, fairness, transparency, purpose limitation, and storage limitation.

1. Data Controller Information

The data controller responsible for your personal data is:

Company: KenovaLabs

Registered Office: Kigali, Rwanda

Official Email: kenovalabs@gmail.com

Direct Line: +250796695938

2. Information We Collect

Depending on your interaction with our services, we may collect the following categories of personal data:

Contact & Identification Data:

Full name, corporate email address, telephone / WhatsApp number, organization or company name, job title, and geographic location.

Project & Technical Inquiries:

Details of the software, AI system, or automation pipeline you wish to build, budget expectations, timeline goals, and system architecture specifications.

Telemetry & Usage Diagnostics:

IP addresses, browser type, operating system, pages viewed, time spent, and referral sources collected via security and performance logging.

3. Legal Bases for Processing

Under Rwandan Law N° 058/2021 (Articles 5 and 6), we only process personal data when we have a recognized legal basis:

Performance of a Contract: To assess feasibility, prepare technical proposals, execute Statements of Work, and deliver software solutions requested by you.
Consent: When you voluntarily submit project details through our "Talk to our team" form or newsletter subscription.
Legitimate Interests: To maintain secure digital infrastructure, prevent fraudulent access, and refine our enterprise technology offerings.
Legal Obligation: To comply with applicable financial, statutory, and regulatory duties under Rwandan jurisdiction.

4. Zero Data Monetization & Third-Party Sharing

We do not sell, rent, trade, or monetize personal data under any circumstances.

Personal data is accessed only by authorized KenovaLabs engineers and architects under strict confidentiality obligations. Trusted third-party cloud infrastructure providers (e.g., encrypted hosting and version control providers) only process data on our verified instructions and under binding data processing agreements.

5. Technical & Organizational Security

KenovaLabs enforces state-of-the-art cybersecurity defenses to safeguard data against accidental loss, unauthorized access, alteration, or disclosure:

End-to-End EncryptionTLS 1.3 in transit and AES-256 for persistent assets at rest.

Least Privilege AccessStrict role-based access control and MFA enforcement.

Sandboxed EnvironmentsAir-gapped development pipelines ensuring data segregation.

6. Your Rights as a Data Subject

Pursuant to Law N° 058/2021 (Articles 15 to 22), you hold guaranteed rights concerning your personal data:

Right to be Informed: To receive concise, transparent information on how your data is used.
Right of Access: To request a copy of the personal data we hold about you.
Right to Rectification: To have inaccurate or incomplete data updated promptly.
Right to Erasure ("Right to be Forgotten"): To request deletion of your personal data where no statutory justification for retention persists.
Right to Restrict or Object to Processing: To challenge processing conducted under legitimate interests.
Right to Data Portability: To receive your personal data in a structured, machine-readable format.

7. Privacy Contacts & Data Protection Officer

To exercise any of your data protection rights, request information, or submit a privacy inquiry, please contact our Data Protection desk:

Organization: KenovaLabs

Office: Kigali, Rwanda

Privacy Email: kenovalabs@gmail.com

Direct Line: +250796695938

Require specialized compliance or Enterprise NDA terms?

We regularly tailor security protocols and bilateral NDAs for government agencies, regulated fintechs, and healthtech platforms.